SERVICES PROVIDED

 
  • Conduct in-home evaluations and provide Case Management.
    •  
  • Call Center Management Services including inbound, outbound, telemarketing, technical support, email support and live chat support services.
    •  
  • Fill the recruitment or staffing need of a Healthcare Facility as per their open position.
    •  
  • Case Management Services
       
    • Check vital signs and symptoms.
      •  
    • Offer advice on health conditions, treatments.
      •  
    • Discuss medicines —both prescription and over-the-counter.
      •  
    • To assess the member’s physical, emotional, social, and financial needs.
      •  
    • To assist the member in navigating the healthcare system and help move him/her towards better health and wellness.
      •  
    • Educating the member/family/caregiver about disease processes, self-management, and maintaining wellbeing.
      •  
    • Coordinating services and care.
    •  
  • Review medical records and reconciling medications.
    •  
  • Communicate with health care providers.
    •  
  • Conduct Home Safety evaluation.
    •  
  • Assess functioning activities of Daily Living (ADL) and Instrumental Activities of Daily Living (IDL).
    •  
  • Assess ability to understand and self-administer medications.
    •  
  • Perform clinical review of history and systems.
    •  
  • Assess health literacy.